• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎12-28-2024 12:42 AM - edited ‎12-28-2024 01:14 AM

HP Recommended

I just got 32gb 3200mhz ram, but the ram speed is stuck to 2133mhz. Their is no advanced or Xmp settings in bios and no way for me to change the ram speed as far as I know. I see a lot of other people have complained about this, and I guess it's just another of many problems we have to deal with when buying HP. Would like for someone to show me a way if possible and help me with this.

1 REPLY 1

‎12-28-2024 04:59 AM - edited ‎12-28-2024 05:00 AM

HP Recommended

The 2133 speed is the default for many systems, not just HP, when the bios does not recognize the memory.

I do not know what system you have or the CPU.  Some processors from the 2017 -2020 period only handle 2333 mhz memory not matter what the memory speed label shows.

'

Note that even at 2133 speed, the bandwidth is 128 bits so you are running at an effective sped of 4266 since you have two memory sticks  in dual channel mode.

 

There are only a few HP systems that use XMP and have advanced bios option to enable it.  Same for D.ell and others.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.