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Howie411
Level 2
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4 yeat warranty??

Omen 880-160

Got my band new custom built Omen 880 today and I noticed the HP Support center says - warranty remaing 4 years.

 

Care Pack ends 3/24/2022.     Do these machines really come with a 4 year warranty?  That is definitely something you may want to advertise.  That is huge.

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Level 15
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4 yeat warranty??

@Howie411, welcome back to the forum.

 

The longest warranty available from HP is 3 years.  This is with the Care Package.  The 3 year Care Package replaces the original 1 year warranty; thus 3 years.

 

I will give you a guarantee, however.  I guarantee that you will enjoy your Omen tremendously.  I have had two Omen laptops and two Omen desktops.  I currently have an Omen X  (900-025vr).  They are great computers.

 

Enjoy!!

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

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Howie411
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4 yeat warranty??

I don't know but its definitely showing a 4 year warranty (see photo).

 

Standard warranty ends 3/24/2019

Care Pack end date: 3/24/2022.

 

warranty.PNG

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4 yeat warranty??

@Howie411

 

Ya thats the 3 year care pack Geekster mentioned. It takes over after the initial first year warranty is up.

If you did not purchase this, perhaps there was a promotion mentioned when you bought it?

What store did you buy from?

 

I have asked HP about the Care Pack being added as a free bonus and no one knows anthing about it.

It might be a (really bonus) glitch.

Howie411
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4 yeat warranty??

Purchased it directly from HP during their President Sale.   Pretty sure it never mentioned anything more then a 1 year warranty.  Guess I'll take it though.

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