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Microsoft Windows 11

Hey I have a “HP Pavilion Gaming Desktop PC - AMD 6-Core Ryzen 5 5600G Processor, AMD Radeon RX5500, 8GB RAM, 256GB PCIe NVMe SSD” I recently bought off on Amazon last month. I don’t know why it is beeping 8 times can anyone assist me?

13 REPLIES 13
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Hi

 

Check this Site for BIOS error codes. There is no eight beep code.

 

You may be hearing a 3:5, 4:4, or a 5:3 error code. All codes are hardware related.

 

Contact HP for warranty support.

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Hello I don’t believe there is 5:3 or 5:3 as I have seen related posts https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/8-long-beeps-on-startup/m-p/860...

I don’t know what to do as I don’t have another computer

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Hi @Inexorable1 

 

@Paul_Tikkanen should be able to assist if you have video and USB I/O. You will have to provide a specific product number to find the correct BIOS installer.

 

You may then be able to flash the BIOS by creating a bootable BIOS recovery stick on a different PC.

 

You will require HP factory service if the PC is "bricked". Bricked means your PC has a black screen and no keyboard, mouse, or any USB I/O function.

 

Don't know why HP does not disclose this error code at the troubleshooting site. I got this now.

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My thing is a HP Pavilion Desktop PC TP01-2000a (2Z6C8AV) idk anything about specs related but I’d like to try to get assistance without going to an IT shop hehe😅

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Product number is 328J0AA#ABA can I do the BIOS on laptop also?

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Hi @Inexorable1 

 

I am sorry. I can't assist using the information you are providing.

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C8CC85AF-4CBE-455A-A192-8F1B93D9EF6E.jpeg

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If this is related to updating it then questions are can I do it on a laptop plugged in to the deep top as I can’t do much with an Acer monitor

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Hi

 

Try all steps at this Site. Then contact HP.

 

I am trying to help.

 

The image you have provided is a generic product code for many HP TPO1 PCs.

 

And, you have not established if your PC has USB input/output. A dead PC requires HP factory service.

 

The bootable USB BIOS recovery option is pointless if the PC is dead. Your PC may not support this last option.

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