• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-r1000 (9J120AV)

My device name is hp victus 16 but in omen light studio it show me that my device is not supported omen light studio so how can I fix this problem here in I button it show me that my device is not supported omen light studio though I have a high configuration laptop which name is hp victus 16here in I button it show me that my device is not supported omen light studio though I have a high configuration laptop which name is hp victus 16

1 REPLY 1
HP Recommended

@AR6382 

 

Not ALL Victus and Omen machines support Omen Light Studio. Your machine does NOT support OLS full stop. My machine clearly displays 4-zone keyboard when turning ON the very firs time.

 

           banhien_1-1630448639972.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.