cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Kalos531
New member
3 2 0 1
Message 1 of 4
1,530
Flag Post

Solved!

Add hdd to omen desktop

HP Recommended
Omen 870
Microsoft Windows 10 (32-bit)
Trying to install 4tb hdd into top bay of hp omen but it wasn't recognised not even in the bios. Am I doing something wrong or do I have a duff hdd?
1 ACCEPTED SOLUTION

Accepted Solutions
Grzwacz
Level 12
Level 12
7,138 5,653 676 1,455
Message 2 of 4
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not an HP employee.

 

Are you replacing or adding a second HDD? You need power and a separate SATA data cable connection from the second HDD to an open SATA 3 port on the motherboard.

 

You will hit a 2 TB limit if you are, in fact, running Windows 10 32 bit version. Your PC's UEFI BIOS should see this disk even if you are running W10, 32 bit.

 

The new HDD could be bad. Try it in a different, compatible, PC if this is possible.

 

The 870 series PCs usually ship with W10, 64 bit versions, and UEFI/GPT. These two items are needed to exceed the 2 TB threshold.

 

You can check out the HDD swapping procedure at this HP Support site. You need Flash to see the video.

 

Select: Desktops, OMEN, and any of the 870 Desktops.

 

Then select Service Procedures.

 

Regards

 

 

 

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
Grzwacz
Level 12
Level 12
7,138 5,653 676 1,455
Message 2 of 4
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not an HP employee.

 

Are you replacing or adding a second HDD? You need power and a separate SATA data cable connection from the second HDD to an open SATA 3 port on the motherboard.

 

You will hit a 2 TB limit if you are, in fact, running Windows 10 32 bit version. Your PC's UEFI BIOS should see this disk even if you are running W10, 32 bit.

 

The new HDD could be bad. Try it in a different, compatible, PC if this is possible.

 

The 870 series PCs usually ship with W10, 64 bit versions, and UEFI/GPT. These two items are needed to exceed the 2 TB threshold.

 

You can check out the HDD swapping procedure at this HP Support site. You need Flash to see the video.

 

Select: Desktops, OMEN, and any of the 870 Desktops.

 

Then select Service Procedures.

 

Regards

 

 

 

 

View solution in original post

Was this reply helpful? Yes No
Kalos531
Author
New member
3 2 0 1
Message 3 of 4
Flag Post
HP Recommended
Thanks for your reply. Turns out the hdd was faulty. When we obtained a replacement it was recognised straight away. All I had to do then was go to disk management and allocate and format it. It was really simple.
Was this reply helpful? Yes No
Grzwacz
Level 12
Level 12
7,138 5,653 676 1,455
Message 4 of 4
Flag Post
HP Recommended

Hi Kalos531.

 

You're very welcome.

 

Regards

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation