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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 8.1 (64-bit)

I recently dual booted Windows 11 and Windows 8.1 on an OMEN 30L Desktop GT13-1174, and the WiFi on the Windows 8.1 partition is not functional (networks don't appear in the network menu), but the WiFi on Windows 11 is. I checked Device Manager and saw that there was no WiFi driver, only wired network drivers. Does anyone have a wireless network driver that will work on my PC and OS?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

(1) Please download and install RTL8832BE <windows 8.1> driver:

 

https://www.realtek.com/en/component/zoo/category/rtl8822be-software

 

Install both driver, bluetooth and wlan:

ub6424_1-1658966941238.png

 

 

(2) Reboot (windows 8.1) and test again ...

(3) Please report your results

View solution in original post

11 REPLIES 11
HP Recommended

Hello @jarifraj 

 

Check windows 11 <device manager> and tell me the name of your wireless adapter.

Open <network adapters> and send me a screenshot please.

 

 

HP Recommended

jarifraj_0-1658627564972.png

Here.

HP Recommended

(1) Please download and install RTL8832CE <windows 8.1> driver:

https://www.realtek.com/en/component/zoo/category/rtl8821ce-software

 

ub6424_0-1658641240330.png

(2) Reboot (windows 8.1) and test again ...

(3) Please report your results

HP Recommended

jarifraj_0-1658678905807.png

I tethered a phone to my computer so I could download the file. After downloading it and running the setup.exe file, I was prompted to restart the computer and so I did. My WiFi still wasn't showing up in the Network menu, so I checked Device Manager, and found that the driver wasn't there. What do I do?

HP Recommended

Please check the windows <device manager> if you find a faulty device with a yellow exclamation mark.
Send a screenshot.

HP Recommended

jarifraj_0-1658703269835.png

I found this in the "Other devices" section. Not too sure if it has anything to do with the network issue though.

HP Recommended

Ok,

 

Send me a list of hardware ids for each device with the yellow exclamation mark:

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

- Network Controller

- PCI Device

- SMS/MMS

- (1st) Unknown device

- (2nd) Unknown device

HP Recommended

(1) PCI\VEN_10EC&DEV_C822&SUBSYS_85F7103C&REV_00
PCI\VEN_10EC&DEV_C822&SUBSYS_85F7103C
PCI\VEN_10EC&DEV_C822&CC_028000
PCI\VEN_10EC&DEV_C822&CC_0280

 

(2) PCI\VEN_1022&DEV_1631&SUBSYS_8876103C&REV_00
PCI\VEN_1022&DEV_1631&SUBSYS_8876103C
PCI\VEN_1022&DEV_1631&CC_080600
PCI\VEN_1022&DEV_1631&CC_0806

 

(3) BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010046_PID&1200
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d

 

(4) ACPI\VEN_HPIC&DEV_0004
ACPI\HPIC0004
*HPIC0004

 

(5) ACPI\VEN_HPIC&DEV_0003
ACPI\HPIC0003
*HPIC0003

HP Recommended

(1) Please download and install RTL8832BE <windows 8.1> driver:

 

https://www.realtek.com/en/component/zoo/category/rtl8822be-software

 

Install both driver, bluetooth and wlan:

ub6424_1-1658966941238.png

 

 

(2) Reboot (windows 8.1) and test again ...

(3) Please report your results

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