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OMEN by HP 45L Gaming Desktop PC GT22-0000a (4E978AV)

I have an OMEN 45L that I bought 2022, a while back I did some updates for the RIG played my games and turned it off, the next day I went to use it while during game load up the 45L rebooted, It did this several times but the games would’nt load at all, so I checked the trouble logs in windows I found that the there was a directx issue, which I troubleshooted to a bad 3070 GPU, unit runs but crashes everytime a game I played a game, so I purchased a new 4070, when I went to start up 1st time it gives 3 long beeps and 3 short beeps, which I believe. Is a gpu code I have tried several times to reinstall card but it won’t boot to screen with video.

7 REPLIES 7
HP Recommended

Hi @Honkeylips69 

 

Yes, it is a failure of the graphics chip, are you sure you have a power supply with enough watts ?

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HP Recommended

I have the stock power supply in it, I think 600w is what came with it. Do you think the constant rebooting during game play only for 3070, and the beeping for 4070 could be faulty power supply? I also did the CPUID and have the file but I’m not sure of what the power/voltage/wattage should be.

HP Recommended

according to the specifications it needs a power supply of 700 watt.

 

GeForce RTX 4070 Family Graphics Cards | NVIDIA

 

and 

 

GeForce RTX 3070 Family | NVIDIA

 

750 watt or 650 watt.

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HP Recommended

I just checked it’s 800w, it might be bad. This is from CPUID log. Not sure if the voltage is good though with only .67v to function.

 

Hardware monitor NVIDIA NVML
Power 01 8.37 W (GPU)
Temperature 1 29 degC (84 degF) [0x1D] (GPU)

Hardware monitor NVIDIA NVAPI
Voltage 0 0.67 Volts [0x29C] (GPU)
Power 01 8.25 W (GPU)
Power 06 10.11 W (Core Power Supply)
Power 10 0.01 W (PCIe +12V)
Power 11 7.91 W (8-PIN #0)
Temperature 1 29 degC (84 degF) [0x1D] (GPU)
Temperature 2 40 degC (104 degF) [0x28] (Hot Spot)
Fan 0 1132 RPM [0x46C] (GPU #0)
Clock Speed 0 210.00 MHz [0xD2] (Graphics)
Clock Speed 1 405.00 MHz [0x195] (Memory)
Clock Speed 2 n.a. (Processor)

HP Recommended

if it is 800 watt, it should work without problems, you have updated the BIOS of the PC.

 

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HP Recommended

Bios was updated yesterday as well.

HP Recommended

the graphics card is sure to be fine, I tested it on another PC.

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