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‎09-19-2022 07:37 AM

HP Recommended
Operating System: Microsoft Windows 11

Good morning I am Ludovico, I live in italy and I have in a few months I want to buy an omen 45 L with very specific technical specifications, namely:
1. Intel® Core™ i9- 12900K W/RGB Liquid Cooler (3.2 GHz up to 5.2 GHz, 30 MB L3 cache, 16 cores, 24 threads)
2. HyperX 64 GB DDR4-3733 MHz XMP RGB Heatsink RAM (4 x 16 GB)
3. 1 TB WD Black PCIe® NVMe™ TLC M.2 SSD
4. 1 TB 7200 rpm SATA HDD
5. NVIDIA® GeForce RTX™ 3080 Ti (12 GB GDDR6X dedicated) with LHR, Display Connectors: HDMI*1, DP*3
I looked for these specifications on the hp omen Italian site but there is no availability to have this configuration, and it is only available on the hp omen American site. Keeping in mind that in america there is a different voltage of electricity by buying this omen 45 L on the American site and have it arrive from america, once I connect to the power (in italy) can I run into physical problems of the hardware ?
thanks in advance

 

Category:
2 REPLIES 2

‎09-19-2022 08:42 AM

HP Recommended

@Hicksone,

 

Welcome to our HP User Forum!

 

If you manage to purchase an Omen 45L desktop meant for the American market and manage to get it shipped to Italy,  you will need a voltage converter (at least 1000 watt) such as this example: https://www.amazon.com/Rockstone-1000-Voltage-Transformer-Converter/dp/B00CLY1WPU/ref=as_li_ss_tl?ke....

 

Some PC models are equipped with a voltage switch, but I don't think an Omen 45L does.  You could reach out to HP Customer Service and ask them, but don't hold your breath.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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‎09-19-2022 11:43 AM

HP Recommended

hi

Ludovic De France 😋

sorry, this may not be a problem for you, but find out...
If you buy an hp product, in another country, in the event of a hardware problem, you risk not being able to make use of the guarantee, sometimes the user is obliged to find a solution to these costs, so that the computer, or in the country of purchase!
If you buy from the HP store, it may not even be possible to send it to Italy!
Consider a computer, similar, and if you just searched the hp store, try third-party sellers!

https://www.hp.com/us-en/shop/cv/shippingpolicy

 

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