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HP Recommended
Microsoft Windows 11

Just updated my HP 25l gt-14somethings BIOS and no more power for monitor, keyboard etc.

 

Theres multiple reports around internet about people having this same issue right now.

 

Warranty ran out month ago.

 

Is there anywhere HP's answer for this case? Cant find, or do they usually just go silent in cases like these?

1 REPLY 1
HP Recommended

Hi @Miettim 

 

You are the unfortunate recipient of a faulty BIOS update from HP or Microsoft.

 

You have no video and no USB function.

 

You have two options:

 

Contact HP for factory service

 

Find a local PC tech who should be able to reprogram the BIOS if this chip is soldered to the MB.

 

Check this You tube video for details.

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