• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A4AV)
Microsoft Windows 11

I have facing some issues like battery and warranty so I want talk to agent.

1 REPLY 1
HP Recommended

Hi @Mr_Rony ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Could you please elaborate more on the issue?


I can provide you with some general guidance on how to address battery and warranty issues with your Victus by HP Gaming Laptop. 

Battery Issues:

Check Power Settings:

  • Ensure that your power settings are configured correctly. You can adjust these settings in the Windows Control Panel.
  • Look for any power-hungry applications that may be running in the background.

Calibrate the Battery:

  • Occasionally, calibrating your laptop battery can improve its performance. You can find instructions for calibrating your battery in your laptop's user manual or on the HP support website.

Update Drivers:

  • Ensure that your battery and power-related drivers are up to date. You can check for updates through the Device Manager.

Battery Report:

  • Generate a battery report to get detailed information about your battery's health. Open a command prompt with administrator privileges and type powercfg /batteryreport. This will create a report located in C:\Windows\System32\battery-report.html.

Warranty Issue:

Check Warranty Status:

  • Visit the HP support website and enter your laptop's serial number to check the warranty status. This will help you determine if your laptop is still under warranty.

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Gaya1239

HP Support

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.