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- Battery percentage not decreasing

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03-01-2023 12:37 AM
My battery percentage remaining same even after usage.
If I plugged in then the charging percentage is increasing but after plug off the battery percentage is not decreasing even after usage..
03-01-2023 08:20 AM
Hi @Nithin_Reddy,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing battery issues with your Victus By HP 16.1 Inch Gaming Laptop PC 16-E0000 (2V8Z8AV).
Please follow the steps listed below to update the drivers from device manager:
1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Restart the computer.
7) When the computer comes back up it should automatically find the driver.
😎 Go to Device Manager.
9) Expand Batteries.
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
I hope this helps and have a nice day ahead.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!