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- HP Community
- Gaming
- Gaming Desktops
- Battery replacement

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06-21-2024 05:21 AM - edited 06-21-2024 05:23 AM
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.
I am guessing your battery is HP part number
L84392-006 | Battery 6C 70Wh 3.07Ah LI SD0 |
That part did not show up at the HP parts store but their site may have problems.
You can use the battery report to verify if your battery is genuine or not
Please run the battery report and post the summery if you want
you run the battery report by bringing up the administrator command window and running
powercfg/batteryreport |
as shown below
After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems.
Have you done a battery calibration?
Thank you for using HP products and posting to the community.
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