Hello I have an HP Pavilion 690-0024 gaming pc and I have recently upgraded the ram from 8 to 16 gb of ram. It was at this point I was getting blue screen and more recently I have been having these beeping noises and the pc in an unresponsive state with a black screen. All of these are associated with ram issues but I do not know to fix them. I would really like to since now it’s not even letting me use my pc. Thank you.
Did you add a second stick of 8gb ram or you replaced it all together, if you added a second one, was it the exact same one as the original one? If you replaced all of them, what brand and speed are they?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".