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‎10-01-2020 08:33 PM

HP Recommended
Product: 690-0024
Operating System: Microsoft Windows 10 (64-bit)

Hello I have an HP Pavilion 690-0024 gaming pc and I have recently upgraded the ram from 8 to 16 gb of ram. It was at this point I was getting blue screen and more recently I have been having these beeping noises and the pc in an unresponsive state with a black screen. All of these are associated with ram issues but I do not know to fix them. I would really like to since now it’s not even letting me use my pc. Thank you. 

1 REPLY 1

‎10-02-2020 07:45 AM

HP Recommended

Did you add a second stick of 8gb ram or you replaced it all together, if you added a second one, was it the exact same one as the original one? If you replaced all of them, what brand and speed are they?

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