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09-19-2021 02:54 PM
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- Exact model of your Desktop (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);
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