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Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
HP Recommended
Pavillion 23
Microsoft Windows 10 (64-bit)

So, my pc keeps shutting down whenever I try load up a game, then when i load it back up it says 5-11 cpu fan not detected and when I try go into the bios and into the fan it says n/a how do i change it to disabled.

1 REPLY 1
HP Recommended

@didiaskthough , welcome to the Community.

 

The first thing that I suggest is using a can of compressed air and clean the fan.  If it has a lot of dust build-up it can cause this error.



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