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02-11-2023 06:21 PM
I just got the pc today and whenever I start it up the screen starts flickering black and freezes, and also whenever I start up a game it does the same thing.
02-11-2023 06:47 PM - edited 02-11-2023 06:54 PM
Verify the monitor and video cable (HDMI/DisplayPort) being used are good. Check this connection or try a different data cable. Check power cable connections.
You could have a loose internal connection, or a component such as a RAM module needs to be reseated, or you have a faulty component (graphics card-power supply-RAM, etc.). A brand new PC that freezes is usually not a good sign.
I would return the PC to the seller if purchased today and routine troubleshooting fails.
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