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Stoven_123
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Message 1 of 2
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Black screen while gaming

HP Recommended
OMEN by HP Obelisk Desktop PC - 875-1040st CTO
Microsoft Windows 10 (64-bit)

While playing my game my monitor has a pattern of just shutting off while the computer stays on just fine, uninstalling my nvidia drivers and reinstalling them seems to temporarily fix the issue but the problem comes back shortly after 

1 REPLY 1
NonSequitur777
Level 9
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Message 2 of 2
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HP Recommended

@Stoven_123,

 

Welcome to our HP User Forum!

 

There could be a number of reasons why your monitor shuts down repeatedly.

 

1.) When a monitor is overheating, it automatically turns off to limit electronics damage. The reasons for overheating are excessive heat, dust accumulation, aging capacitors, or vent blockage(s). Solution: you could check your monitor for cooling blockages but taking apart a monitor to check the condition of your capacitors (bulging capacitors would giving it away) or using compressed ('canned') air to blow out vents can potentially make things worse.  Apply at your own risk.

 

2.) Loose or defective (HDMI/DisplayPort/DVI) cable. Solution: unplug both the monitor display cable and the monitor power cord and re-plug them securely and tightly. Try checking video connection with another spare HDMI/DisplayPort/DVI cable.

 

3.) Sadly, it could be a defective or malfunctioning Graphics Card. Solution:  I would first try to update all the graphic card drivers. You can download and install the latest drivers from the official website of its manufacturer -AMD or Nvidia. Also, if you happen to have another graphics card laying around, install that GPU and see if the same thing happens to your monitor.

 

4.) Malfunctioning Power Supply Unit (PSU).  If you feel comfortable doing so, inspect your PSU for accumulated dust bunnies and such.  Use compressed ('canned') air to blow out any dust. Also, come to think of it, does your PSU meet the minimum power requirement of your graphics card?

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

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