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‎12-25-2018 06:06 PM

HP Recommended
Product: Example:hp pavillion

My boot device has failed when doing check media then when I hit enter it shuts  down my computer how do I fix this 

1 REPLY 1

‎12-25-2018 09:28 PM

HP Recommended

@Hunter2995, welcome to the forum.

 

Since you didn't provide the model or product number for the computer, I don't know how old it is.  Normally, this message is telling you that the hard drive has failed.  The only remedy is, replace the drive.  You can run a SMART test to see if it verifies that the drive has failed.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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