03-24-2019 06:51 AM
The CD drive has not been reading disks correctily for a few weeks now and is giving no error messages.
03-24-2019 05:02 PM
I assume this is with any cd, not just one?
Sometimes the optical reader can get a tiny piece of lint or such on the lens. I would carefully blow it out to see if it clears up the issue.
If not, are you still under warranty? You can always contact HP Support for a hardware issue.