cancel
Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 0
Message 1 of 3
252
Flag Post

CD Drive not reading disks

HP Recommended
HP Omen 880-000na
Microsoft Windows 10 (64-bit)

The CD drive has not been reading disks correctily for a few weeks now and is giving no error messages.  

2 REPLIES 2
Level 15
Level 15
12,114 11,909 1,251 3,805
Message 2 of 3
Flag Post
HP Recommended

Hello @Rick-Grimes 

 

I assume this is with any cd, not just one?

Sometimes the optical reader can get a tiny piece of lint or such on the lens. I would carefully blow it out to see if it clears up the issue.

If not, are you still under warranty? You can always contact HP Support for a hardware issue.

Contact HP Worldwide | HP® Official Site 

Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi, thank you for your reply.  Yes it does it on all CDs. 

 

I have now now managed to get my warranty updated after a dispute so I will give them a call. 

 

Thanks again 😊

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation