• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
Locked

‎03-11-2021 01:50 PM

HP Recommended
Product: HP Omen GT11-0103no
Operating System: Microsoft Windows 10 (64-bit)

I bought this pc today

i booted the pc up and everything worked fine. I then downloaded COD Cold War and when I ran it my cpu was up in 90 degrees. This kind of sucks since I just bought this pc and it drastically reduces the FPS 

please help 

1 REPLY 1

‎03-11-2021 07:27 PM

HP Recommended

@AdrianAce , welcome to the Community.

 

I suggest that you contact the seller for help.  There is not a lot that you can do to solve the problem.  It appears that the processor is liquid cooled.  If so, there has to be something wrong with the installation.  You shouldn't have to spend your time trying to fix something that most likely can't be fixed by you.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.