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OMEN 25L Desktop GT12-0000a (ID 9NA83AV)
Microsoft Windows 11

I won't be able to run new Call of Duty black ops 7 without BIOS update. However website tells me theres no update available at the minute. How can I resolve this? My Manufacturer Version for TPM is 3.90.0.5, which wont support new call of duty.

 

Device: OMEN 25L Desktop GT12-0000a 

Motherboard: HP 87C3

BIOS Version/Date: AMI F.29 05/03/2024

5 REPLIES 5
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I suspect the problem is secure boot is not enabled or is not in standard mode.

 

Run the windows app sysinfo but be sure to "run in administrator mode".  Look to see if secure boot is off.

If off then go into the BIOS and enabled it.  if it is actually enabled then it needs to be put into "standard mode"

 

This is Google's AI's report on what to do, It is not specific to HP systems.

 

Let me know what you find out.


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secure mode is on , the issue is the firmware "AMD: If your Manufacturer Version is AMD 3.*.0.*, where * represents any number, your motherboard requires a firmware update." which my version is

 

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Looking here, all I see are motherboards 8703 and 8704 

I do not see an 87C3.  Please check the BIOS main page for the motherboard SSID

 

Try resetting the TPM

 

Did the game fail to install or did it fail to run once installed?


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When game is launched it’s says that bios firmware update required. It works still on bo6 but it won’t on bo7 according to discord tech support. 

system board Id in bios is 87c3

IMG_3872.jpeg

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Unfortunately, you will have to wait for a bios release for the 87C3


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