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InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Can my pc take a better graphics card?
12-27-2019 11:45 PM

I was wondering if the motherboard on my pc could take a better graphics card. On the spec list its called a "basswood" It didn't tell me much about upgrading anything. I do realize the case is quite small, could I upgrade it if I got a bigger case?
12-28-2019 09:01 PM - edited 12-28-2019 09:02 PM

@joeyalfred , welcome to the forum.
There are two versions of your computer. One has a "c" at the end of the model number and the other has a "ng". Which of these is yours? Here is a guide to help you find it.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat) Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink HP Photosmart 7855 AIO
I am not an HP employee. |
12-29-2019 12:03 PM - edited 12-29-2019 12:09 PM

Thank you for the additional information, @joeyalfred!
Here is the Motherboard Specifications page. There is a PCI Express x16 slot on the motherboard. I found after further research that the slot is PCI Express 3.0. It will definitely support a better card. The best way to know if the card you choose will fit is to measure the the space from the Back I/O ports to the front of the case. You should assure that there is enough space for good airflow around the card. This is very important for newer, high power, cards. Check the power requirements and necessity for supplemental power connectors of the card that you choose. Your power supply unit (PSU) is only 300W and won't have supplemental power connectors.
Now, what about changing the case. HP has their motherboards made to their specifications to assure that they work with all of the other components. The major concern is that the holes in the motherboard won't match the stand-offs in the new case. This could cause a short and damage all of the system. Also, some members have reported problems with the front case connectors in the new cases.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat) Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink HP Photosmart 7855 AIO
I am not an HP employee. |

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