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‎07-05-2019 03:17 AM

HP Recommended
Product: HP Pavilion 690-0017na
Operating System: Unknown

I can't seem to connect the monitor via HDMI port - the HDMI Port is closed off. What do I do?

 

Thanks

1 REPLY 1

‎07-05-2019 06:48 AM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

It looks like your PC shipped with a GTX 1060. This card should have a HDMI port.

 

HP may have included a removable black plug on the 1060 to prevent dust infiltration. HP may have included a removable plug for the onboard HDMI port so you connect the monitor to the 1060.

 

Check your connections.

 

Regards

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