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07-25-2020 05:22 PM
I'm trying to upgrade my HP Omen, which came with a 7th gen Intel i5 processor, to a 9th gen Intel i5 processor but nothing happens when I turn it on. I've tried looking around for troubleshooting advice and it looks like it is possible that the motherboard isn't compatible? Can anyone advise?
07-25-2020 05:35 PM
What is the full model number or product number of your PC?
Use this guide to find that information...please do not post the serial number.
It is highly unlikely that if your PC came with an Intel 7th gen processor, that it would support a 9th gen processor.
The product specs page for your PC should have the processor upgrade info.
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