Cancel Reward Entries

[Kuy_Guy]

In the Gaming Hub, is there any way to cancel an entry to a reward after the challenge has been initiated?

I have an entry for an Ascent Game Key that is set to draw after a year. I thought this was a glitch, since it is well outside of the norm that I have seen from other drawings. I reached out to HP support and they said that this is still a legit entry based off of the screenshot.

Glitch or not, it really gets to me that this one won't go away, so please help me.

[praveenbv]

Hi@Kuy_Guy,

Thank you for posting on the HP Support Community.

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. These rewards are related.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution