12-14-2018 07:24 AM
I have a new Omen X 900 desktop, but I cannot run HP Omen Control due to the following error. I have reinstalled this program, but that didn't solve the error.
"HPOMENCMD.exe - System Error
Thev code execution cannot proceed because SynCom.dll was not found. Reinstalling the program may fix this problem."
Solved! Go to Solution.
12-15-2018 01:22 AM - edited 12-15-2018 01:23 AM
What is the full product number of your new Omen X?
You can find it in the HP Support Assistant.
What exactly are you reinstalling? The Omen Control or the Omen Command Center?
12-15-2018 07:28 AM
The product number is 2SS03AV.
The OMEN Command Center runs - I changed the color of the lights.
The HP Omen Control does not. I don't know what this does, but trying to run this results in the same error dialog as when I wake-up the screensaver. I'm just trying to eliminate the error dialog.
12-15-2018 12:46 PM
The Omen X 900-260xe CTO version you have does not use the Omen COntrol Center. The lights are controlled via the Omen Command Center as you found out.
I would uninstall the Control Center as it will only give you errors.