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11-30-2022 07:17 AM
I am trying to access the Overclocking tab in the Omen Gaming Hub to Overclock my AMD Ryzen 7 5800x but my OMEN Gaming Hub gives me "The required HP services cannot be found....". When I launch the application I am asked to update and restart my PC which I have done at least 5 times now to no avail. I have tried uninstalling and reinstalling the Omen Gaming Hub. I have ensured all HP services are running, including HP Omen HSA Service. I have installed all updates from AMD and from windows. I have followed all instructions in this issue with no success: https://h30434.www3.hp.com/t5/Gaming-Desktops/Cannot-update-Omen-Gaming-Hub-to-gain-Overclocking/m-p...
12-02-2022 09:56 AM
I have tried that as well and it does not work. I have also forwarded this issue through the HP Omen Gaming Hub feedback portal. They requested I run OMENLogCollector.exe. Unfortunately, windows 11 does not allow user access to the C:\system.sav directory that log collector attempts to use. I suspect there are permission incompatibles to between windows 11 and the Omen Gaming Hub which are preventing any of the suggested updates from actually being installed.
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