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‎12-05-2018 04:44 PM

HP Recommended
Product: 870 244 omen gaming pc
Operating System: Microsoft Windows 10 (32-bit)

so my gaming computer that is only a year old with a i77700 gtx 1070 just started to act slow yesterday. I can't even open an app we thought it taking 30 minutes. I tried opening task manager, I barely was able to do that. I then ended a lot of tasks and that didnt seem to help. What the heck do I do because this is getting really frustrating. 

1 REPLY 1

‎12-05-2018 04:59 PM - edited ‎12-05-2018 06:06 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

This is a very difficult problem to diagnose. It could be system drivers, misbehaving software, or hardware.

 

Have you checked Task Manager to see what is going on with CPU, Memory, and Disk usage? You killed processes in Task Manager but you may not be isolating the task(s) which are causing the problem.

 

Then try running HP UEFI Hardware Diagnostics. Instructions and downloads at this (Link).

 

Run a Check Disk (Link).

 

Regards

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