• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-02-2021 10:14 AM

HP Recommended
Product: Omen 870 224
Operating System: Microsoft Windows 10 (64-bit)

DIMM slot 2 seems to not work or is turned off.  It was working with 2 ram sticks before I stopped using it and took cpu out to clean the thermal paste of and put new paste on and a new cooler on. (all pins on the motherboard are fine) I tried going into the bios to see if it was turned off but hp bios is pretty bad when it comes to checking stuff like that (maybe I missed something?) both ram sticks are working tried them both in the 1st DIMM slot. Ram is a 16gb Corsair Vengeance (yes I know the speed is way higher than the motherboard but it was some ram I had laying around) (I have tried cmos reset)

Category:
2 REPLIES 2

‎09-03-2021 06:04 PM

HP Recommended
@922021 wrote:

...  both ram sticks are working tried them both in the 1st DIMM slot.

@922021 

 

Did you test with ONLY slot 2 ? If failed, the slot itself could be damaged during you " took cpu out to clean the thermal paste of and put new paste on and a new cooler on"

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-03-2021 07:15 PM

HP Recommended

The MoBo only has 2 slots so if you are asking if I tried the ram in Slot 2 I did and the pc didn't start. I don't see how it could have been damaged when I took the CPU out because the pins are still intact unless the MoBO is set up to kamikaze when you remove the CPU. I think it must be something with the BIOS because on some start-ups it says 90b (fan issue) even though they are operating, and I have run diagnostics to make sure.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.