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‎06-22-2022 07:19 PM

HP Recommended
Product: OMEN by HP 45L Gaming Desktop PC IDS Base Models (ArticunoI)
Operating System: Microsoft Windows 11

Hello.  I believe I have a defective Light Bar.  It was more or less confirmed by HP customer support.  I was informed that they had no light bars, which I find hard to believe, available to ship out to me. The CS rep suggested I return the 45L.  I purchased a 3 year warranty, so I am hopeful that HP will have light bars available to ship out to owners before my 3 years are up.  Anyone have any tips on ways to troubleshoot my issue?  I have traced the connection and everything looks good.  All of the other RGB pieces light up as expected.  Could it be a faulty connection on the lighting control panel?  

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