cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
afbrat6T3
New member
1 0 0 0
Message 1 of 1
182
Flag Post

DOA Light Bar OMEN 45L

‎06-22-2022 07:19 PM

HP Recommended
Product: OMEN by HP 45L Gaming Desktop PC IDS Base Models (ArticunoI)
Operating System: Microsoft Windows 11

Hello.  I believe I have a defective Light Bar.  It was more or less confirmed by HP customer support.  I was informed that they had no light bars, which I find hard to believe, available to ship out to me. The CS rep suggested I return the 45L.  I purchased a 3 year warranty, so I am hopeful that HP will have light bars available to ship out to owners before my 3 years are up.  Anyone have any tips on ways to troubleshoot my issue?  I have traced the connection and everything looks good.  All of the other RGB pieces light up as expected.  Could it be a faulty connection on the lighting control panel?  

Category:
Reply
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation