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05-17-2020 09:40 PM
Alright, so I literally just bought this gaming desktop from Best Buy today. When I plugged everything in, it seems to work properly and the monitor, keyboard, mouse worked just fine. After a few hours passed, the monitor shut itself down and became a blank screen after and I just shut the computer down. It took me to some startup menu part when it showed all my desktop components and "Press ESC to startup menu". I pressed it and nothing happen so I just rebooted it to see if it'll go through. Welp, that wasn't the case. Now my monitor, keyboard, and mouse won't turn on and I tried full resetting it and nothing seemed to work.
Anyone can help me out?
05-18-2020 02:31 PM
Call the store. You need to take it back. You only have 30 days under their policy.
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