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Different part than in Product Specifications

OMEN by HP Desktop PC - 870-20
Microsoft Windows 10 (64-bit)

Hi Guys 


justed picked up a new OMEN by HP Desktop PC - 870-204na (I know its an older system). Pretty happy with the purchase so far but just come across an issue when updating the drivers. It says I have an older Radeon 480 installed instead of a 580R. I doubled check and this is the case. Shouldn't I have the 580R as listed in the Product Specifications?





update: missed out full product name

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HP Recommended

Different part than in Product Specifications

Where does it say that you have 480 installed - after you installed AMD-supplied rather HP-suppied driver perhaps?


As far as my limited google search shows it's the same card / hardware, but 580 can work faster. If that's so and unless you install non-HP-supplied driver, you will suddenly see 480 there.


To restore it back, either roll the driver back, or pick the appropriate one from here:


I'm guessing this one:


I encountered had the same pickle with my R9 390 that suddenly shwed up as R200 once I installed AMD driver. Rolling it back to HP version resolved it.

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