• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
Locked

‎01-11-2024 11:07 AM

HP Recommended
Product: Hp Omen 25l
Operating System: Microsoft Windows 11

I just cleaned the dust off on the mother board with air and tapped the outside lightly to remove some dirt when I plugged it back in and set everything up it starts to do this it will load for 5 seconds showing the bottling circle then freeze and stops displaying 

https://share.icloud.com/photos/009wKtqpPLjyshNbX390F5jWA 

1 REPLY 1

‎01-11-2024 11:30 AM

HP Recommended

@Antar5 , welcome to the Community.

 

When using canned air to clean the inside of a computer it is necessary to be extremely careful not to damage or disconnect components.  I suggest that you check all of the connections and capacitors to assure they are tight and not damaged.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.