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06-01-2020 05:50 PM
Hi! I'm trying to figure out why my brand new 875-1023 ( a beautiful machine by the way, it makes me cry how fast it is) keeps not activating the display when it either falls asleep automatically or I put it to sleep. I end up having to reboot the machine. Which for the first time in my life, is super super fast with the tb SSD. It's hilarious this is even a problem for me. Just trying to figure out what's going on. I've updated all the drivers I can think of. Any advice? Thanks!
06-01-2020 07:33 PM - edited 06-01-2020 07:36 PM
@MacmanKing96 , welcome to the forum.
It is alright for a man to cry when it comes to fast computers. I feel elation every time my computer boots. I didn't think that I would ever have a computer that is this fast. Of course, SSD's have made booting amazing.
Have you updated the software and driver for the monitor? Also, is there a firmware update for it. I don't know the age of your monitor, but sometimes older monitors don't respond without these updates. I have been using computers since the beginning of time. When Windows began using Sleep and Hibernate they were a long way from perfect. I got used to shutting my computers down and still do it to this day. I know it is controversial to shut down the computer frequently, but I have never had any component fail for this reason.
Here is a guide that may help you: https://support.hp.com/rs-en/document/c03383935
I am not an HP Employee!!
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