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‎09-29-2018 02:07 AM

HP Recommended
Product: OMEN by HP 880-170na- GTX 1080

Hi so I’ve just bought the OMEN 880-170na connected all the cables but I can’t get to the start screen. Any ideas anyone ? Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2018 03:07 AM

HP Recommended

So I’ve just bought the Omen by HP 880-170na-GTX 1080.

Ive plugged everything but when I switched it on not much is happening on the monitor apart from Omen by HP appearing on the screen and then a note saying monitor status with current input, colour setting etc, then the screen goes black with nothing happening.

Could you please help?

thanks

View solution in original post

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3 REPLIES 3

‎09-29-2018 03:07 AM

HP Recommended

So I’ve just bought the Omen by HP 880-170na-GTX 1080.

Ive plugged everything but when I switched it on not much is happening on the monitor apart from Omen by HP appearing on the screen and then a note saying monitor status with current input, colour setting etc, then the screen goes black with nothing happening.

Could you please help?

thanks

Was this reply helpful? Yes No

‎09-30-2018 02:49 PM

HP Recommended

@AT18

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

I have gone your Post and I understand your concerns

 

I have sent you a private message. Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

KrazyToad
I Am An HP Employee

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‎09-30-2018 02:55 PM

HP Recommended

Thanks but all sorted contacted HP support team yesterday.

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