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09-29-2022 08:01 AM
I purchased an OMEN Obelisk 875-0014 for my son. He used it and likes it. Now he forgets his password and doesn't know the answers to the security questions. I am thinking he likely has a typo for one of the three answers. We tried all sorts of combinations but nothing works. Is there any way to bypass this and login or reset the whole computer and wipe what's on there? Otherwise, I have no way of using it. Thank you.
09-29-2022 09:01 AM
Hey @Stevencnsmaine 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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