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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
OMEN 30L Desktop - GT13-0024
Microsoft Windows 10 (64-bit)

Hey guys, tried to do a system reset as I'm selling my omen to upgrade, yet something happened during the reinstalling of windows and now my omen is on a endless loop of showing the HP logo, then going to a blue screen as if windows was trying to keep the installation going, you can see a quick glance at "your pc may reboot several times during this process" and then it just resets. Tried holding the power button down for 20 seconds with the power cord unplugged, rebooting, best I get is a error for the cmos battery then back to the same loop. Tried F11, and f2 upon startup and can't even get into another menu... help please 

 

 

 

 

 

1 REPLY 1
HP Recommended

Sorry to hear that you are having problems ... and I would like to help you.

Use HP cloud recovery tool !

Follow the instructions below ...

 

I quote what user Paul_Tikkanen wrote, changed the text color so it is clearer for you: "

 

You can use the HP cloud recovery tool on another Windows PC running Windows 7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the notebook.

 

Here is an info link for how to use the utility.  You will also need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You will need to supply the product number of the notebook to use the tool, so use this guide for how to find the product number of your notebook.

 

HP Notebook PCs - Finding your product name and number | HP® Customer Support

 

If you cannot find the product number, you can also use the Microsoft media creation tool to create a bootable W10 installation flash drive and clean install W10.  Make the 64-bit installation media.

 

Download Windows 10 (microsoft.com)

 

Boot from the installation media and when you get to the part of the installation that asks, 'Where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.

 

Click next and W10 will install.

 

Using the second method to install W10, will give you the most amount of net usable space after W10 has completed installing.

 

You will have to be diligent in making sure you do routine disk cleanups, and do not install a lot of programs.

"

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