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- HP Community
- Gaming
- Gaming Desktops
- GPU Issues

Create an account on the HP Community to personalize your profile and ask a question
10-25-2022 01:37 PM
So a month or 2 ago i send in my PC to get repaired because the GPU died, now its giving me some weird problems again , games are not running smooth weird stuttering the PC feels slow again idk what to do i feel like buying from HP was a horrible move from my side i had nothing but issues for months now.. the GPU just got replaced and my PC is having issues again ? how is that possible i need help..
10-25-2022 05:02 PM
Hello @Aronexus
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we dive deeper ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Start Windows <Device Manager>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results