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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-27-2019 01:55 PM

HP Recommended
Product: Omen Desktop
Operating System: Microsoft Windows 10 (64-bit)

So I've been having a problem with lag. My games are lagging every single time I launch into a game. Whether it be Rainbow Six Siege, Destiny 2, or GTA 5. Nothing else is lagging on my pc except for my games, what could this be?

8 REPLIES 8

‎09-28-2019 12:37 PM

HP Recommended

@Scripted , welcome to the forum.

 

What is the full model of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-29-2019 11:42 AM

HP Recommended

OMEN Hp Obelisk Desktop 875-0xxx  

I have now noticed that all games are lagging whether it be browser games that require a connection or main games like Rainbow Six Siege

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‎09-29-2019 12:04 PM

HP Recommended

Thank you for the additional information, @Scripted!  However, I need the numbers/letters where the xxx are in the model.  This is the only way I can review the specifications.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-29-2019 02:00 PM

HP Recommended

I do not know where to find the numbers. Whenever I do CTRL+ALT+S the x's are there 

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‎09-29-2019 07:25 PM

HP Recommended

@Scripted, okay, provide the Product Number.  Open HP Support Assistant and it can be found at the bottom of the page.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-30-2019 05:35 PM

HP Recommended

4NM65AA#ABA

 

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‎09-30-2019 07:25 PM

HP Recommended

Thank you for the additional information, @Scripted!  This is exactly what I needed.

 

Here are two guides that may help you solve your problem:

 

https://support.hp.com/us-en/product/omen-by-hp-875-0000-obelisk-desktop-pc-series/23302709/model/23...

 

https://support.hp.com/us-en/product/omen-by-hp-875-0000-obelisk-desktop-pc-series/23302709/model/23...

 

The only other suggestion that I have is, make certain that you have installed all of the patches/upgrades for the games.  If you play on Steam this is done for you, but on games you install on your computer you have to search for the patches.  I have had a lot of problems with this over the years.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎10-03-2019 08:11 PM

HP Recommended

It could simply be that you have other programs in the background updating that are causing lag. Definitely check task manager when games are running to see what uses memory/ram and etc. 

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