cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
4 3 0 0
Message 1 of 9
443
Flag Post
HP Recommended

Games are lagging on and off

Omen Desktop
Microsoft Windows 10 (64-bit)

So I've been having a problem with lag. My games are lagging every single time I launch into a game. Whether it be Rainbow Six Siege, Destiny 2, or GTA 5. Nothing else is lagging on my pc except for my games, what could this be?

8 REPLIES 8
Highlighted
Level 15
Level 15
22,472 22,127 2,554 8,587
Message 2 of 9
388
Flag Post
HP Recommended

Games are lagging on and off

@Scripted , welcome to the forum.

 

What is the full model of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

0 Kudos
Highlighted
New member
4 3 0 0
Message 3 of 9
353
Flag Post
HP Recommended

Games are lagging on and off

OMEN Hp Obelisk Desktop 875-0xxx  

I have now noticed that all games are lagging whether it be browser games that require a connection or main games like Rainbow Six Siege

0 Kudos
Highlighted
Level 15
Level 15
22,472 22,127 2,554 8,587
Message 4 of 9
349
Flag Post
HP Recommended

Games are lagging on and off

Thank you for the additional information, @Scripted!  However, I need the numbers/letters where the xxx are in the model.  This is the only way I can review the specifications.


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

0 Kudos
Highlighted
New member
4 3 0 0
Message 5 of 9
334
Flag Post
HP Recommended

Games are lagging on and off

I do not know where to find the numbers. Whenever I do CTRL+ALT+S the x's are there 

0 Kudos
Highlighted
Level 15
Level 15
22,472 22,127 2,554 8,587
Message 6 of 9
309
Flag Post
HP Recommended

Games are lagging on and off

@Scripted, okay, provide the Product Number.  Open HP Support Assistant and it can be found at the bottom of the page.


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

0 Kudos
Highlighted
New member
4 3 0 0
Message 7 of 9
278
Flag Post
HP Recommended

Games are lagging on and off

4NM65AA#ABA

 

0 Kudos
Highlighted
Level 15
Level 15
22,472 22,127 2,554 8,587
Message 8 of 9
265
Flag Post
HP Recommended

Games are lagging on and off

Thank you for the additional information, @Scripted!  This is exactly what I needed.

 

Here are two guides that may help you solve your problem:

 

https://support.hp.com/us-en/product/omen-by-hp-875-0000-obelisk-desktop-pc-series/23302709/model/23...

 

https://support.hp.com/us-en/product/omen-by-hp-875-0000-obelisk-desktop-pc-series/23302709/model/23...

 

The only other suggestion that I have is, make certain that you have installed all of the patches/upgrades for the games.  If you play on Steam this is done for you, but on games you install on your computer you have to search for the patches.  I have had a lot of problems with this over the years.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.


Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.

0 Kudos
Highlighted
New member
3 2 0 1
Message 9 of 9
193
Flag Post
HP Recommended

Games are lagging on and off

It could simply be that you have other programs in the background updating that are causing lag. Definitely check task manager when games are running to see what uses memory/ram and etc. 

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation