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‎04-09-2021 08:02 AM - last edited on ‎04-09-2021 08:10 AM by Retired

HP Recommended
Product: 8FB70EA
Operating System: Microsoft Windows 10 (64-bit)

Please can anyone help me I Have this PC I linked product name on and since I bought it it has been fps drops like every min in 2 sec so I cant do anything does sec.

Its hard to play games online when it happens so often and it doesn't do very well its not what I payed for because that graphic card  has dragging down my fps in games and stuff and 2060 super With  a ryzen 5 3600 is a good combo. So can anyone please help me to send contact link to the real hp support only finds phone number or whats app in UK and I live in Sweden. And have done so many pc test and every test reacts top my graphic card and says its like perform 4/100 of the same 2060 super and I haven't touch mine and hold my PC in my basement so I haven't caused overheating self.


[Personal Information Removed]

 

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Accepted Solutions

‎04-10-2021 02:26 AM

HP Recommended

Sorry, I don't understand everything you tell me
but you must contact them directly by phone and explain your problem
otherwise, you will stop there!

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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3 REPLIES 3

‎04-10-2021 02:12 AM

HP Recommended

hi

Contact HP

I don't know if I understood correctly, but:
If you bought the computer in a country, you should normally contact the support for that country.
And if you went to another country, Hp may not support the computer from that country
See with the support thus what it is, I know that it was like that for us in France, but maybe that it is not any more!

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎04-10-2021 02:19 AM

HP Recommended

Yea thats The problem I only finds support in other countrys just The Phone call in Sweden.

But I can call them But I am just 15 I dont know if they gonna listen to me because all The support around here there I live is trash and cant about Ghrapics card and then I need to wait like 2 months for it to send to Stockholm and back. And I am gamer 2 months is pretty much. 

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‎04-10-2021 02:26 AM

HP Recommended

Sorry, I don't understand everything you tell me
but you must contact them directly by phone and explain your problem
otherwise, you will stop there!

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
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