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‎06-02-2024 03:54 PM - edited ‎06-03-2024 10:48 AM

HP Recommended
Product: OMEN by HP Obelisk Desktop 875-0018

The question is pretty simple.  My original HD died.  I bought a new HD and tried to install windows and It wouldn't install.  I called omen support and they had me make a recovery drive.  That almost worked but I believe the flash drive was faulty.  I then purchased a new flash drive and when I went to do the cloud recovery it said my product ID was invalid.  I checked up here on the website and got the same response 

You could query if your system has been supported by HP Cloud Recovery Tool by input Product ID below.

Product ID: 
Result:

Not available.


Please contact HP Support.

https://support.hp.com

 

And here I am. Help

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