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- HP Community
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- HP 24X can't get 144 hz after changing settings

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06-11-2021 01:06 PM
Hi,
I just bought an HP 24X gaming monitor second-hand, that's supposed to support 144 hz. I changed the settings, updated my graphics card's drivers, but still, I can tell that even when I picked "144 hz" and the settings say that it's set to 144 hz, it's at 60 hz... I'm using an HDMI because the DisplayPort doesn't recognize that it's plugged in, which is weird. How should I start solving this problem?
The product still has warranty left.
Thank you in advance.
06-11-2021 04:32 PM
@jbeesk wrote:... I'm using an HDMI because the DisplayPort doesn't recognize that it's plugged in, which is weird. How should I start solving this problem?
What is the version of your HDMI cable ? What is your machine. Please note: resolution goes up refresh rates will go down and vice versa
Regards.
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