• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-16-2019 01:46 PM

HP Recommended

Meant to include my product number: 3LB46AA#ABA

Was this reply helpful? Yes No

‎05-05-2019 12:43 AM

HP Recommended

3LB46AA#ABA

Product #.  The issue still persists.

Was this reply helpful? Yes No

‎07-02-2019 12:36 AM

HP Recommended

3LB46AA#ABA

I have the same problem. What's up with this horrible system integration?

image.pngimage.png

Was this reply helpful? Yes No

‎07-02-2019 07:57 AM

HP Recommended

A while back, HP released a firmware update that fixes the problem somewhat, reducing the reserved memory to 1.1 GB, try installing the latest UEFI, and disabling PlayReady in the BIOS Setup Utility, that should fix this issue, however, it may prevent "PlayReady Protected Content" from playing, so do note that.

Was this reply helpful? Yes No

‎07-02-2019 08:23 AM

HP Recommended

I'll give that a try and report back. Guess I'm going to have to "fix" this myself by buying a stick of RAM.

Any chance I can use the iGPU for some sort of crossfire setup since I'm boned on the hardware?

Was this reply helpful? Yes No

‎07-03-2019 02:54 PM

HP Recommended

Thanks. I can confirm that after disabling PlayReady my available RAM has risen to 6.9gb.

Was this reply helpful? Yes No

‎07-21-2019 12:41 AM

HP Recommended

Same on my system.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.