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HP Recommended
HP All-in-One PC 24-fol57c
Microsoft Windows 11

I have an HP All-in-One PC 24-fol57c  which I recently purchased, installed windows 11 on it , however, for some weird reasons, Microsoft Windows Update downloaded and forced an HP Bios Update which resulted in corrupting the original working HP Bios. The computer is dead, despite that it can boot and make noisy beeps alerting the Bios corruption error and requesting Bios Recovery. 

 

I went on HP.COM on the support page, used the HP AIO serial number and got the software drivers page, downloaded the latest HP Bios under HP "Bios(2)" tab

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8431)

F.45 Rev.A

9.8 MB

Apr 28, 2023

and it failed to create an HP Bios Update bootable flash.

 

I Have tried to search and dig around internet for solutions but I have failed to get an answer. The Hp support assistant did not even understand corrupt bios at all! If anybody who knows the solution to this problem or who has landed into the same problem, kindly assist.

PLEASE HELP ME!!!

5 REPLIES 5
HP Recommended

Hi @Yodathecoder 

 

Welcome to the HP Forum.

 

Sorry to see you are having this problem with a new PC.

 

I don't know why you could not create a HP USB BIOS recovery flash drive. The procedure for doing this is at this Link.

 

Try a different USB stick if you get the option to create the USB BIOS recovery drive when using a different PC.

 

I can only suggest contacting HP Support since your PC should be in warranty.

 

You can stop HP firmware updates offered by Windows in the future as follows:

 

Enter Advanced System Settings in Search.

 

Select the appropriate search result.

 

Select the Hardware tab within the System Properties dialog box. Select Device Installation Settings. Select No. Save changes. Select Apply then OK.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

Regards

 

 

HP Recommended

Should the usb still show as an actual usb that you can load files onto?

 

Yodathecoder_0-1710545363321.png

 

HP Recommended

Hi @Yodathecoder 

 

I don't understand what the image represents in your last response. Are they files on a USB flash drive which were created using the HP USB BIOS recovery option?

 

I sent a Link to your initial post in this thread which shows how to create a HP USB BIOS recovery flash drive on a different PC.

 

Regards

HP Recommended

I followed the video instructions to install the bios. Then i turned on the computer and it goes throught the bios corrupt screen but then it fails. The picture is the files on the usb, for some reason the usb still stays as a regualr non partitioned usb. I dont know if its the usb or the computer but i dont think its supposed to be an exFAT usb still after formatting.

HP Recommended

Hi @Yodathecoder 

 

I would think the HP USB BIOS recovery drive should be Fat32.

 

I can't say for sure. 

 

I test the HP BIOS files for the option to make the recovery drive but have never made one since I don't have a HP PC

 

Regards. 

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