HP EX920 SSD's red light is still on after PC is shut down

ReedTek · ‎03-17-2019

After turning on my PC and being greeted with "A bootable device has not been detected" I decided to remove the SSD and plug it back in as I had this problem before with another PC.

I opened my PC case and found the SSD to have a red light on. I don't know why b/c my PC was off. My problem that I had 5 seconds ago was that it couldn't boot if the red light was on. To turn it off, I had to remove it and plug it back in. My SSD would then boot into my desktop. But if I turned off my PC, the red light would stay on therefore I would have to do the replug cycle again. Any fix? This just started this morning. I had a recent bios update done to my NUC Hades Canyon which I'm willing to ask Intel about, also I did update Windows just yesterday. But during the day I turned on and off my PC with no issues through out the day.

SixtyfpsGaming · ‎03-17-2019

Try a different SSD

HP OMEN 7700 I7 1070 gtx
MSI GT73VRE TITAN

Grzwacz · ‎03-17-2019

Greetings,

Welcome to the forum.

I am not a HP employee.

You should contact HP Support (Link) if this SSD is a factory component or if you have installed this drive as an upgrade.

Regards

Mike921 · ‎12-02-2019

My new one lasted <1 hr. During a write operation, the status LED went from flashing to solid and the system no longer recognized it. Returned. Too bad, got a good price, but price really doesn't matter much when the darn thing doesn't work....