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rc_dude
Level 2
10 8 0 6
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HP Moria 3 motherboard, light control module connector.

HP Recommended
GT13-0024
Microsoft Windows 10 (64-bit)

Is anyone familiar with the 'light control module' connector on the Moria 3 motherboard? Looks like a standard 9-pin usb 2.0 header, but is it?

 

https://support.hp.com/lv-en/document/c06126174

 

 

3 REPLIES 3
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 2 of 4
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HP Recommended

@rc_dude Welcome to HP Community!

 

I understand that you are looking for the HP Moria 3 motherboard, light control module connector.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Or you can contact a local service center in this regard.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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rc_dude
Author
Level 2
10 8 0 6
Message 3 of 4
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I have tried both chat and phone options for HP support and neither support agent seems to know the answer to my question. That is why I posted here, hoping someone else can answer. And isn't it weird that an HP support agent replying to the post and telling me to call HP support? 

 

'Is the light control module connector in the Moria 3 motherboard a standard 9-pin usb header?' A simple Yes or No would have been nice. But I keep getting the run around, a list of available ports on my machine or a link to the moria 3 motherboard specs.  Well that doesn't help. I guess I have to figure/test it out myself.

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 472 748
Message 4 of 4
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@rc_dude

 

I understand your concerns.

 

Please refer to the below video.

 

https://www.youtube.com/watch?v=xu8rXoHup_I

 

(HP does not recommend upgrades as the device is equipped with parts that perform at its optimal performance and also, the upgradeable parts listed in HP articles are purely for your ease, though the decision to upgrade will be at your own discretion)

 

Have a nice day!!

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