cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Shahzad1234
New member
2 0 0 0
Message 1 of 2
1,245
Flag Post

HP My display

‎03-30-2018 03:36 PM

HP Recommended
Product: HP Omen 32
Operating System: Microsoft Windows 10 (64-bit)

Hi I am using Windows Pro 64 bit (version 1709) on a newly build PC. The CPU is AMD A10 9700 with R7 Radeon Graphics. The monitor is showing me 1440p display, I have already updated monitor driver and when I try to run HP My Display... the screen says 'enumerating display phase 1' then a circle appears and I get a message 'HP My Display has stopped working'. 

 

I was looking at the forum and as per the advice I uninstall HP My Display, updatey my monitor plus all other drivers oncluding the Graphics drivers, intalled it again and get the same message. 

 

I then donwloaded Driver Booster which updated ALL my new PC drivers and still HP My Display is not working. 

 

Moreover there is no driver available for my version of Windows, I tried normal Windows 64 bit and one for version 1703 but HP My Display does not work. 

 

Could some one help me with this please?

 

Thank you 

 

Shahzad

(1)
1 REPLY 1
krzemien
Level 7
731 713 31 170
Message 2 of 2
Flag Post

‎04-01-2018 06:08 AM

HP Recommended

There you go:

 

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Re-HP-My-Display-Crashes-after-Windows...

 

(why do you need it though?)

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation