• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-17-2023 08:06 AM

HP Recommended
Product: OMEN 30L Desktop PC GT13-1000a (207P7AV)
Operating System: Microsoft Windows 11

My HP OMEN 30L will not turn on. I hit the power button and the leds and fans will turn on for a second then turn off again. I removed ram and put it back in but no hope. Any help would be appreciated.

Category:
1 REPLY 1

‎10-20-2023 04:02 PM

HP Recommended

Hi @BenRodriguez07 

 

Welcome to the HP Forum.

 

It appears your PC has the Hana MB, MB SSID 8876. See MB specs Here.

 

It looks like you have a hardware problem. But a faulty BIOS update can also cause similar symptoms.

 

Do you recall getting a recent HP Support Assistant BIOS update or a HP Firmware update from Windows Update immediately prior to this problem?

 

Checking hardware will be a pointless activity in futility if the problem is being caused by a bad BIOS update. The potential BIOS update fix bypasses the tedious process of checking hardware.

 

We don't want to get into a hardware troubleshooting rabbit hole if you have a corrupted BIOS.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.