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    HP Solution Center Adobe Flash player error

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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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MTCinar87_TR
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Message 1 of 4
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Flag Post

HP OMEN Control couldnt open

‎01-09-2018 11:58 AM

HP Recommended
Product: OMEN by HP 870-200nt
Operating System: Microsoft Windows 10 (64-bit)

I downloaded HP Omen Control software to control tower lights. When i tried to open it, it gives an error. It says "The code execution cannot proceed because SynCom.DLL was not found.  Reinstalling the program may fix this problem".

 

I tried couple of times to reinstall the program but same thing happened.

 

What can i do to solve this situation ?

 

Thank You

3 REPLIES 3
old_geekster
Level 15
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Message 2 of 4
Flag Post

‎01-09-2018 04:14 PM

HP Recommended

@MTCinar87_TR, welcome to the forum.

 

You make certain that you have HP Support Assistant installed.  This is necessary for HP Omen Command Center to run properly.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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MTCinar87_TR
Author
New member
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Message 3 of 4
Flag Post

‎01-12-2018 02:49 AM

HP Recommended

HP Support Assistant is already installed.

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Bufbarnaby
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Message 4 of 4
Flag Post

‎01-12-2018 04:23 AM

HP Recommended

I had the same problem. Make sure you go to ABOUT at the top right of Support Assistant and check for update. 

This has to be updated before other things like driver updates will work.

I went to the HP Recovery Manager on my new Omen Desktop to get the Omen Control again...installed it...rebooted...and it lets me change colors again.

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