cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
2 1 0 0
Message 1 of 4
566
Flag Post

HP OMEN Control couldnt open

HP Recommended
OMEN by HP 870-200nt
Microsoft Windows 10 (64-bit)

I downloaded HP Omen Control software to control tower lights. When i tried to open it, it gives an error. It says "The code execution cannot proceed because SynCom.DLL was not found.  Reinstalling the program may fix this problem".

 

I tried couple of times to reinstall the program but same thing happened.

 

What can i do to solve this situation ?

 

Thank You

3 REPLIES 3
Level 15
Level 15
23,976 23,635 2,748 9,796
Message 2 of 4
Flag Post
HP Recommended

@MTCinar87_TR, welcome to the forum.

 

You make certain that you have HP Support Assistant installed.  This is necessary for HP Omen Command Center to run properly.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


0 Kudos
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

HP Support Assistant is already installed.

0 Kudos
New member
1 1 0 0
Message 4 of 4
Flag Post
HP Recommended

I had the same problem. Make sure you go to ABOUT at the top right of Support Assistant and check for update. 

This has to be updated before other things like driver updates will work.

I went to the HP Recovery Manager on my new Omen Desktop to get the Omen Control again...installed it...rebooted...and it lets me change colors again.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation